The Venue is navigable for guests with mobility disabilities. The event is held on a Venue made up of natural terrain made up of dirt and grass with some hilly areas throughout. There are accessible routes connected throughout the Venue including parking, entrances, stages, accessible viewing areas, vendors, and all other activity areas. 

Guests must navigate the festival grounds between stages on their own or with the support of a companion, as the festival does not offer transportation between stages. If you need assistance finding your most accessible route around the event, please visit us at the Accessibility Services Hub. 

We encourage all guests with mobility disabilities to utilize personal forms of transportation, including wheelchairs and scooters. Crutches, walkers and canes are also permitted. If you need to recharge your motorized mobility device or other medical equipment, you may do so at the Accessibility Services Hub. Guests should bring all cords and accessories needed to charge their devices. Chargers must use a 110-volt, 20 amp circuit. 

We will not be providing wheelchair or scooter rentals.

There will be a limited number of accessible parking spots for guests with disabilities onsite, which are available on a first come, first served basis. You will need to purchase a 3-Day Weekend Parking Pass on the festival website to access this lot. You are required to bring a valid, state-issued handicap placard, permit, or license plate to enter this parking lot. The person to whom the handicap credential is issued must be present in the vehicle, as a driver or passenger.

There will be an accessible entry lane, located at the entrance. Guests with disabilities and up to one companion may use this lane to safely enter the Venue. Please visit the Accessibility Services Hub immediately after entering the event to request the accessible accommodations and services you need.

Please Note: You must stop here to get your accessibility wristband. This wristband is free of charge and will grant you access to the accessible services required on account of a disability or injury. There is no accessibility pre-registration before the event - this is all done onsite at the event. There is not an “ accessibility ticket” that needs to be purchased in order to utilize accessibility services at Seven Stars.  

The location of the Accessibility Services Hub will be shared closer to the festival.

There will be an accessible viewing area made available to guests with disabilities and their one companion. For more information on how to gain access to this area, please visit us at the Accessibility Services Hub.

Accessible Viewing Area Policies:

• Companions may be asked to stand in the back of the viewing area if capacity is reached.
• Viewing Areas are non-smoking.
• Guests are not allowed to save spots.
• If a guest or companion is not-present for longer than  30 minutes, their spot will be given to another guest with a disability.
• Do not block the view of the guests behind you.
• All seating is first come, first served.

Our 3-Day Car Camping Pass - Accessibility (ADA) grants access to the Seven Stars ADA campground for guests who wish to car camp for the weekend.

For all other camping pass types, to request an accessible camping spot, please fill out our Accessible Camping Registration Form (Coming Soon!)

Accessible camping locations are available for those with accessibility needs. Campsites include close access to paths, entrances, exits, shuttles, accessible restrooms, and accessible showers.

Car camping spots in the ADA campground are available now, while accessible spots for other camping pass types are first come, first served. Registering helps us prepare for your group and plan our accessible camping area. Limited spots may be available to unregistered guests onsite but are not guaranteed. 

You will need to bring your valid, state-issued handicap placard, plates, or sticker to enter the accessible camping area. The person to whom the placard or plate is issued must be present in the vehicle, as a driver or passenger. As part of gaining access to accessible camping, identification will be checked to ensure legitimate use.

We encourage guests seeking accessible accommodations to purchase a hotel package at the Graduate by Hilton Charlottesville. Immediately after purchase please reach out to Guest Services via this form and provide the details of your accessible hotel room or hotel shuttle related request. 

🛸Important Note: The Wintergreen Resort does not have accessible rooms due to the property’s structure. Please review hotel options carefully before booking to ensure they meet your needs.

Service animals are permitted throughout the valley of the Seven Stars. However, emotional support animals, therapy animals, companion animals, and pets are not permitted into the event. Any animal whose task is to provide protection, emotional support, well-being, comfort, or companionship is not considered a service animal and will not be allowed into the valley of the Seven Stars. Only service animals that have been individually trained and are under the proper care of their owners will be allowed within the premises. 

The following guidelines must be followed:

• All service animals must be verified by the Accessibility Coordinator or Manager before entering the event venue.
• Once verified, service animal handlers are required to fill out a Service Animal Agreement before proceeding into the event grounds. Once signed, service animals will receive a service animal wristband or tag to indicate verification.
• Service animals must remain by the handler’s side at all times and must be harnessed, leashed, or tethered.
• Service animals must be housebroken and should use the service animal relief area.
• Anyone bringing an animal will be responsible for and liable for any damage or injury caused by the animal.
• All service animals should have legally required vaccinations. The Accessibility Coordinator or Manager may ask for proof of vaccination during the  verification process.
• All service animals must receive a service animal credential at an Accessibility Services Hub in order to enter the venue. 

We ask that you do not leave your animal in your car while you're attending the event, as vehicles without active air conditioning may become too hot and unsafe for any animal. We also ask that you do not leave your animal in your RV UNLESS there is consistent air conditioning for them.

If you use assistive technology (such as a Braille reader, a screen reader, or TTY) and the format of any material on this website interferes with your ability to access information, please contact Guest Services. To enable us to respond in a manner most helpful to you, please indicate the preferred format in which to receive the material, the web address of the requested material, and your contact information.

We accept requests for any of the following services:

• ASL Interpretation
• Other forms of Effective Communication (such as:  live captioning, large format print/braille literature, guided tours for guests with visual disabilities, assistive listening devices, or any other accommodation not listed)

To ensure adequate time for planning, requests for these services should be made no later than 30 days before the event. While we will strive to accommodate requests submitted less than 30 days prior to the event, we cannot guarantee fulfillment after the cutoff date. The cutoff date for this event is September 10th, 2025. To submit a request, please fill out the 2025 Effective Communication Request Form.

Once you arrive, please check-in at the Accessibility Services Hub to be connected with our interpreting team.

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First Aid: We have several First Aid locations throughout the Venue, noted on the event map and mobile app, if available. Professional medical staff can provide assistance to your medical needs at these locations.

Special Dietary Needs: The event will have food vendors that provide gluten-free, vegan and dairy-free dietary options. For those with special dietary needs beyond what will be offered at the event, please fill out the Dietary Restriction Form.

Prescription Medications: All prescription medications must be in the original manufacturer container with your name on it, which matches your government-issued photo ID. Please only bring a sufficient amount of medication for the duration of the event. Your medications must be cleared by the medical team at the event entrance.

Other Services: If you require assistance on account of pregnancy, nursing, or breast milk pumping, please reach out to the information team on this link.

Seven Stars will consider requests by guests with disabilities for reasonable modification of festival policies, practices or procedures, or for auxiliary aids and services that will permit the guest equal enjoyment of the goods and services offered at the event. We encourage you to make any such request as far in advance as possible to enhance our ability to evaluate and fulfill the request.

To help us continually make our event more accessible, we encourage you to contact us at accessibility@sevenstarsfest.com for any of your accessibility-related needs. Additionally, if you have any questions about our accessible policies or services, please don’t hesitate to reach out to us.

We hope you find this guide informative, we look forward to seeing you at Seven Stars!