The Venue is navigable for guests with mobility disabilities. The event is held at a Venue made up of natural terrain consisting of dirt and grass with hilly areas throughout. There are accessible routes connected throughout the venue, including parking, entrances, stages, accessible viewing areas, vendors, and activity areas. 

The festival will provide transportation to certain drop-off points throughout the festival site on a first-come, first-served basis. More information will be available at the Accessibility Services Hub in the campground. If you need assistance identifying the most accessible route around the event, please visit the Accessibility Services Hub.

We encourage all guests with mobility disabilities to use personal transportation, including wheelchairs and scooters. Crutches, walkers, and canes are also permitted. If you need to recharge your motorized mobility device or other medical equipment, you may do so at the Accessibility Services Hub. Guests should bring all cords and accessories needed to charge their devices. Chargers must use a 110-volt, 20-amp circuit. 

The festival is unable to provide wheelchair or scooter rentals.

A limited number of ADA parking spaces will be available in both Weekend Parking and Day Parking for guests with disabilities, on a first-come, first-served basis. Guests must have the appropriate parking pass for the lot they plan to use. To use an ADA parking space, you must present a valid state-issued handicap placard, permit, or license plate, and the person to whom the credential is issued must be present in the vehicle as either the driver or a passenger.

Please refer to the camping section for information about ADA camping passes.

An accessible entry lane will be available at each venue entrance. Guests with disabilities and up to one companion may use this lane to enter the venue. Upon arrival at the festival, please visit the Accessibility Services Hub in the campgrounds to receive your accessible wristband and learn more about the accommodations and services available to you.

All guests who need accessible accommodations must stop at the Accessibility Services Hub to receive an accessibility wristband. This wristband is provided free of charge and grants access to services and accommodations for guests with disabilities or injuries.

The Accessibility Services Hub will be located in the ADA Campground, and hours of operation will be shared closer to the event. At the hub, guests can pick up their wristbands and learn more about the services and accommodations available throughout the festival.

Accessible viewing areas will be available at each stage for guests with disabilities and one companion. To access these viewing areas, guests must first visit the Accessibility Services Hub to receive an accessibility wristband. At the hub, our team can also provide additional information about accessible services and accommodations available throughout the festival.

Accessible Viewing Area Policies:

• Companions may be asked to stand in the back of the viewing area if capacity is reached.
• Viewing Areas are non-smoking.
• Guests are not allowed to save spots.
• If a guest or companion is not present for longer than  30 minutes, their spot will be given to another guest with a disability.
• Do not block the view of the guests behind you.
• All seating is first-come, first-served.

The festival offers designated spaces in the ADA Campground for Car Camping, Tent-Only Camping, Powered RVs, and Non-Powered RVs. To request access to the ADA Campground, please complete the accessibility survey, and our team will update your order to the appropriate ADA camping pass.

Accessible campsites are intended for guests with accessibility needs and are located closer to pathways, entrances, and exits, shuttle service, accessible restrooms, and accessible showers. 

Completing the accessibility survey helps our team prepare for your arrival and plan the ADA Campground accordingly. A limited number of spaces may be available on-site for unregistered guests, but availability is not guaranteed. 

To enter the ADA Campground, guests must present a valid, state-issued handicap placard, permit, or license plate, and the person to whom the credential is issued must be present in the vehicle as either the driver or a passenger. Identification may also be checked to help ensure proper use of accessible camping accommodations.

We encourage guests seeking accessible accommodations to purchase a hotel package at the Graduate by Hilton Charlottesville. Immediately after purchase, please reach out to Guest Services via this form and provide the details of your accessible hotel room or hotel shuttle-related request. 

🛸Important Note: The Wintergreen Resort does not have accessible rooms due to the property’s structure. Please review hotel options carefully before booking to ensure they meet your needs.

Service animals are permitted throughout the valley of the Seven Stars. However, emotional support animals, therapy animals, companion animals, and pets are not permitted into the event. Any animal whose task is to provide protection, emotional support, well-being, comfort, or companionship is not considered a service animal and will not be allowed into the Venue. Only service animals that have been individually trained and are under the proper care of their owners will be allowed within the premises. 

The following guidelines must be followed:

• All service animals must be verified by the Accessibility Coordinator or Manager before entering the valley of the Seven Stars.
• Once verified, service animal handlers are required to fill out a Service Animal Agreement before proceeding into the valley of the Seven Stars. Once signed, service animals will receive a service animal wristband or tag to indicate verification.
• Service animals must remain by the handler’s side at all times and must be harnessed, leashed, or tethered.
• Service animals must be housebroken and should use the service animal relief area.
• Anyone bringing an animal will be responsible for and liable for any damage or injury caused by the animal.
• All service animals should have legally required vaccinations. The Accessibility Coordinator or Manager may ask for proof of vaccination during the  verification process.
• All service animals must receive a service animal credential at an Accessibility Services Hub in order to enter the Venue. 

We ask that you do not leave your animal in your car while you're attending the event, as vehicles without active air conditioning may become too hot and unsafe for any animal. We also ask that you do not leave your animal in your RV UNLESS there is consistent air conditioning for them.

If you use assistive technology (such as a Braille reader, a screen reader, or TTY) and the format of any material on this website interferes with your ability to access information, please contact Guest Services. To enable us to respond in a manner most helpful to you, please indicate the preferred format in which to receive the material, the web address of the requested material, and your contact information.

We accept requests for any of the following services:

• ASL Interpretation
• Other forms of Effective Communication (such as:  live captioning, large format print/braille literature, guided tours for guests with visual disabilities, assistive listening devices, or any other accommodation not listed)

To ensure adequate time for planning, requests for these services should be made no later than 30 days before the event. While we will strive to accommodate requests submitted less than 30 days prior to the event, we cannot guarantee fulfillment after the cutoff date. The cutoff date for this event is September 9th, 2026.

2026 Effective Communication Request Form link

Once you arrive, please check in at the Accessibility Services Hub to be connected with our interpreting team.

First Aid: We have several First Aid locations throughout the Venue, noted on the event map and mobile app, if available. Professional medical staff can provide assistance to your medical needs at these locations.

Special Dietary Needs: The event will have a large variety of food vendors that provide gluten-free, vegan and dairy-free dietary options.

Prescription Medications: All prescription medications must be in the original manufacturer container with your name on it, which matches your government-issued photo ID. Please only bring a sufficient amount of medication for the duration of the event. Your medications must be cleared by the medical team at the event entrance.

Other Services: If you require assistance on account of pregnancy, nursing, or breast milk pumping, please reach out to the information team on this link.

Seven Stars will consider requests by guests with disabilities for reasonable modification of festival policies, practices or procedures, or for auxiliary aids and services that will permit the guest equal enjoyment of the goods and services offered at the event. We encourage you to make any such request as far in advance as possible to enhance our ability to evaluate and fulfill the request.

To help us continually make our event more accessible, we encourage you to contact us at accessibility@sevenstarsfest.com for any of your accessibility-related needs. Additionally, if you have any questions about our accessible policies or services, please don’t hesitate to reach out to us.

We hope you find this guide informative, we look forward to seeing you at Seven Stars!